Who should I contact if I have a few questions about registration?
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Fill out the form below with your details, including your first and last name, phone number, and email. Once your application to become a driver is received, Uber specialists will answer all your questions about the job.
How do I register with Uber?
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The first step is to fill out the contact form. Prepare the necessary documents for the job and answer questions about your experience. Learn more about the job by receiving messages from a specialist or visiting a driver hub. Start driving as an Uber driver.
What does the Safety Toolkit include?
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The Safety Toolkit includes an emergency assistance button, 24/7 incident support, Follow My Ride feature, 2-way ratings, phone anonymization, GPS tracking, RideCheck, Contact Safety Agent, and audio recording.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
Can I accept cash payment for a non-cash ride?
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You should not accept cash as payment for rides where a non-cash payment method was chosen. In such a situation, you should politely explain to the passenger that such actions violate Uber’s usage rules.
Is there an auto-accept feature for orders?
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Yes, by enabling the "Auto-Accept" feature in the app's "Driving Preferences" section. You can turn this feature on and off as you wish. However, keep in mind that if you are too far from the pickup location and do not respond to the notification within 60 seconds, this feature will automatically send the order to another driver.
