Who should I contact if I have a few questions about registration?
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Fill out the form below with your details, including your first and last name, phone number, and email. Once your application to become a driver is received, Uber specialists will answer all your questions about the job.
How are weekly payments processed?
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When working with Uber, two payment methods are available: cash and card. If your trip is paid in cash, you keep the money. If it’s paid by card, the money is transferred to your bank account.
What does the Safety Toolkit include?
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The Safety Toolkit includes an emergency assistance button, 24/7 incident support, Follow My Ride feature, 2-way ratings, phone anonymization, GPS tracking, RideCheck, Contact Safety Agent, and audio recording.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
What does Uber advise drivers to do for improved safety?
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Uber advises driving attentively, ensuring seat belts are fastened, watching out for pedestrians and cyclists, dropping off passengers in permitted areas, following your intuition, and being kind and respectful.
Can I use navigation apps that are not part of the Driver app?
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Even though the Driver app has built-in GPS navigation, you can use third-party navigation systems during Uber trips. Note that when using an external navigation app, the Driver app continues to record trip details to ensure the fare is accurate.
