Who should I contact if I have a few questions about registration?
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Fill out the form below with your details, including your first and last name, phone number, and email. Once your application to become a driver is received, Uber specialists will answer all your questions about the job.
How are weekly payments processed?
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When working with Uber, two payment methods are available: cash and card. If your trip is paid in cash, you keep the money. If it’s paid by card, the money is transferred to your bank account.
In an emergency, should a driver call 911?
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Yes, the driver should call 911 for assistance. To do this, the driver needs to swipe to call 911 in the app. With the Safety Toolkit connected, the app will show the live location and trip details, so the driver can share them with the 911 dispatcher.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
When am I allowed to transport Uber passengers?
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As a driver, your car should only be used for transporting passengers when you are online and accepting ride requests. This is important for maintaining safety and quality of service.
What should I do if the promotion payments still need to be made?
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Suppose the promotion period and payment period have ended. In that case, you have met all the conditions, but the additional payments are missing or the amount is not what you expected, please report this to Uber by filling out the form below.
