How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
What are the ways I can contact Uber specialists?
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If you have questions, you can message on WhatsApp, Job For Drivers. You can also communicate through the EarnDriver app.
What does the Safety Toolkit include?
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The Safety Toolkit includes an emergency assistance button, 24/7 incident support, Follow My Ride feature, 2-way ratings, phone anonymization, GPS tracking, RideCheck, Contact Safety Agent, and audio recording.
Which auto insurance providers does Uber recommend?
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Uber states that leading auto insurance providers such as Farmers®, Liberty Mutual, and Progressive will help protect you and your drivers if something happens.
Can I drive an Uber passenger if I have a family member or friend in the car?
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Friends, relatives, or any other passengers are not allowed in your car during a trip. When you are online with Uber, your car should only have space for you and your passengers.
Can a client make changes to the route, such as adding stops to the destination?
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Clients can add up to 2 additional destinations on the way. This can be done through the app. These additional destinations are marked on your trip route as black squares, and the final destination is marked as a red square. When you arrive at one of the additional destinations, a slider appears at the bottom of the screen for you to press "CONFIRM STOP." Press "End Trip" only when a client has exited your vehicle at the final destination. If a client adds a destination during the trip, the additional waiting time and distance will be factored into the fare.
