How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
How are weekly payments processed?
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When working with Uber, two payment methods are available: cash and card. If your trip is paid in cash, you keep the money. If it’s paid by card, the money is transferred to your bank account.
What does the Safety Toolkit include?
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The Safety Toolkit includes an emergency assistance button, 24/7 incident support, Follow My Ride feature, 2-way ratings, phone anonymization, GPS tracking, RideCheck, Contact Safety Agent, and audio recording.
What if I don’t want the passenger to know my phone number if they need to contact me?
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If you need to contact your passenger through the app, Uber specialists have made it so your phone number can remain private.
Can I drive an Uber passenger if I have a family member or friend in the car?
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Friends, relatives, or any other passengers are not allowed in your car during a trip. When you are online with Uber, your car should only have space for you and your passengers.
What do the different colors on the map mean?
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On the app’s map, certain areas of the city are marked in yellow, orange, and red. These indicate increased current demand for rides. Use this information to head to areas where demand is highest. Customers agree to surge pricing when ordering rides in such areas, and you earn more.
