How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
How do I register with Uber?
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The first step is to fill out the contact form. Prepare the necessary documents for the job and answer questions about your experience. Learn more about the job by receiving messages from a specialist or visiting a driver hub. Start driving as an Uber driver.
If I have a 5-year-old car, which rate is suitable for me?
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In general, the UberX rate applies to all cars no older than 15 years. For more detailed information regarding your car, consult with specialists. If your car is high-quality and meets better standards, you can earn more at a higher rate.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
Can I accept cash payment for a non-cash ride?
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You should not accept cash as payment for rides where a non-cash payment method was chosen. In such a situation, you should politely explain to the passenger that such actions violate Uber’s usage rules.
How often are promotions updated?
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Promotions are updated weekly, and the offers vary by city and are provided to drivers individually. If there are no promotions on a particular day, check again the next day. If you no longer receive emails or SMS messages with weekly promotions, you may have opted out of Uber’s mailing list. You can always check weekly promotions in the app.
