How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
How are weekly payments processed?
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When working with Uber, two payment methods are available: cash and card. If your trip is paid in cash, you keep the money. If it’s paid by card, the money is transferred to your bank account.
What does the Safety Toolkit include?
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The Safety Toolkit includes an emergency assistance button, 24/7 incident support, Follow My Ride feature, 2-way ratings, phone anonymization, GPS tracking, RideCheck, Contact Safety Agent, and audio recording.
What if I feel uncomfortable with a passenger during a trip?
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If you feel uncomfortable, you can record the trip's audio in the app. Simply tap the blue shield to open your Safety Toolkit and access the Record Audio option.
How long do I have to accept an order in the app?
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When actively searching for orders, a blue horizontal bar pulses at the bottom of the app screen. A notification about a new order will appear at the bottom of the screen, with a flashing blue button. You need to press it within 15 seconds to accept the order.
What do the different colors on the map mean?
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On the app’s map, certain areas of the city are marked in yellow, orange, and red. These indicate increased current demand for rides. Use this information to head to areas where demand is highest. Customers agree to surge pricing when ordering rides in such areas, and you earn more.
