How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
How are weekly payments processed?
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When working with Uber, two payment methods are available: cash and card. If your trip is paid in cash, you keep the money. If it’s paid by card, the money is transferred to your bank account.
Who can I contact if I have problems while working?
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If you encounter any problems, you are encouraged to contact Uber specialists. They will help you with any issues you have.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
Can I accept cash payment for a non-cash ride?
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You should not accept cash as payment for rides where a non-cash payment method was chosen. In such a situation, you should politely explain to the passenger that such actions violate Uber’s usage rules.
Can I use navigation apps that are not part of the Driver app?
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Even though the Driver app has built-in GPS navigation, you can use third-party navigation systems during Uber trips. Note that when using an external navigation app, the Driver app continues to record trip details to ensure the fare is accurate.
