What delivery options are available?
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There are three delivery options. The driver can leave the order at the door, the customer can meet the driver outside, or the customer can pick up the order at the door. When the driver arrives at the address, the customer receives a notification. The driver should check the app to see which delivery option was chosen and follow the instructions to complete the delivery.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
What does an A-B-C safety check before riding a bike include?
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The A-B-C safety check takes thirty seconds but covers the most essential parts of the vehicle. To perform it, pinch the tires to check the air pressure. Squeeze the front and rear brakes. Spin the pedals to confirm the chain is moving smoothly. If you notice any issue, fix it before riding.
Does the Uber Eats platform care about courier safety?
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For worker safety, Uber Eats has created the Follow My Ride feature, which allows friends and family to know where you are and when you will arrive.
When do I get my points?
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You earn points over a fixed period of one month. Points reset after each calendar month. When you earn enough points to unlock the next reward level, you can immediately start enjoying the new rewards.
How does Uber Eats Pro work?
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Your goal is to earn points, so deliver with Uber Eats. Some deliveries may earn you more points. Besides earning points, you can unlock more rewards by maintaining a restaurant and customer satisfaction rating of at least 95%. The higher your status, the more rewards you unlock.
Why do I need referrals?
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You can earn more money through referrals. Invite friends to deliver using the Uber Eats app, and if they complete a certain number of deliveries and meet the requirements, you will receive a reward.
