What delivery options are available?
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There are three delivery options. The driver can leave the order at the door, the customer can meet the driver outside, or the customer can pick up the order at the door. When the driver arrives at the address, the customer receives a notification. The driver should check the app to see which delivery option was chosen and follow the instructions to complete the delivery.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
What should a courier on two-wheeled transport pay attention to for safety?
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It is important to choose the right gear. Uber recommends finding a helmet that fits properly if you ride a bike, motorcycle, or scooter. According to safety experts, helmets can protect you if worn according to the manufacturer's instructions: low on the forehead and snug under the chin.
Does the Uber Eats platform care about courier safety?
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For worker safety, Uber Eats has created the Follow My Ride feature, which allows friends and family to know where you are and when you will arrive.
How are rates calculated?
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Rates are calculated based on the time and distance of the trip, the number of trips, and other factors such as local requirements, regions, or unpopular delivery hours.
What are the highest reward levels in Uber Eats Pro?
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Gold, Platinum, and Diamond statuses are the highest and receive the most discounts and rewards. To achieve one of these statuses, you need to maintain a rating above 95%, which means making high-quality deliveries.
How do I invite friends to Uber Eats?
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First, go to your Driver app and tap the menu icon. Then tap Earnings, Invite and Earn, and Learn more. Tap Select from contacts, then choose a contact and tap Send invites.
