What information does an Uber Eats driver receive?
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After accepting a delivery request, the driver receives the order number, order details, and the customer's name. Directions to the pickup location are displayed along with any specific pickup instructions. The order receipt should always match the details shown in the driver app.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
What should a courier on two-wheeled transport pay attention to for safety?
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It is important to choose the right gear. Uber recommends finding a helmet that fits properly if you ride a bike, motorcycle, or scooter. According to safety experts, helmets can protect you if worn according to the manufacturer's instructions: low on the forehead and snug under the chin.
What safety features are in the app?
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All Uber trips are tracked from start to finish with GPS tracking, and records are kept. If you need to contact your customer through the app, Uber uses phone anonymization technology. Follow My Ride allows your loved ones and friends to see your location. You can also use the emergency assistance button in the app to call authorities for help if you need it.
Is the back-to-back delivery feature available from the first day of work?
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No, only after using the Driver app for a few days can you start receiving new requests while you are still completing deliveries.
When is the best time to look for orders on Uber Eats?
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There is a greater chance of finding more requests on Uber Eats during mealtimes. So, monitor the time and adjust your working hours accordingly to earn more.
How do I invite friends to Uber Eats?
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First, go to your Driver app and tap the menu icon. Then tap Earnings, Invite and Earn, and Learn more. Tap Select from contacts, then choose a contact and tap Send invites.
