What delivery options are available?
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There are three delivery options. The driver can leave the order at the door, the customer can meet the driver outside, or the customer can pick up the order at the door. When the driver arrives at the address, the customer receives a notification. The driver should check the app to see which delivery option was chosen and follow the instructions to complete the delivery.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
What should an Uber Eats driver have on two-wheeled transport for safety reasons?
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Safety experts and couriers recommend having a helmet, insulated delivery bag, reflectors or lights, phone mount, plastic bags, and flashlight. You can purchase delivery equipment in the Uber Eats online store.
What safety features are in the app?
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All Uber trips are tracked from start to finish with GPS tracking, and records are kept. If you need to contact your customer through the app, Uber uses phone anonymization technology. Follow My Ride allows your loved ones and friends to see your location. You can also use the emergency assistance button in the app to call authorities for help if you need it.
What should I tap in the app when I no longer want to accept orders?
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If you are tired and want to take a break or end your workday, there is an appropriate function for this. You can swipe up and tap on the hand button below to stop requests at any time.
Are there tips for deliveries?
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Yes. Customers can tip you directly through the app. You can view the total amount of tips in your weekly summary. With Uber Eats, 100% of the tips belong to you.
What rewards does Uber Eats Pro offer?
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With Uber Eats Pro, you can get 100% tuition coverage at Arizona State University online for yourself or an eligible family member to earn a bachelor's degree or take entrepreneurship or English courses. You can save money on car services at over 30,000 shops. With the Uber Pro Card, you can get cashback on gas and electric vehicle charging.
