What delivery options are available?
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There are three delivery options. The driver can leave the order at the door, the customer can meet the driver outside, or the customer can pick up the order at the door. When the driver arrives at the address, the customer receives a notification. The driver should check the app to see which delivery option was chosen and follow the instructions to complete the delivery.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
Which helmet should I choose for working as a courier?
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All helmets sold in the U.S. must meet the safety standards of the Consumer Product Safety Commission (CPSC). They must have a label inside with the month and year of manufacture, serial number, and confirmation that they comply with U.S. CPSC Safety Standard for Bicycle Helmets for Persons Age 5 and Older.
What safety features are in the app?
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All Uber trips are tracked from start to finish with GPS tracking, and records are kept. If you need to contact your customer through the app, Uber uses phone anonymization technology. Follow My Ride allows your loved ones and friends to see your location. You can also use the emergency assistance button in the app to call authorities for help if you need it.
What do the different colored lines mean during back-to-back delivery?
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The lines are a simple way to guide you. When you accept the request, the dark blue line shows your current route. The light blue line shows your next pickup.
When is the best time to look for orders on Uber Eats?
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There is a greater chance of finding more requests on Uber Eats during mealtimes. So, monitor the time and adjust your working hours accordingly to earn more.
What rewards does Uber Eats Pro offer?
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With Uber Eats Pro, you can get 100% tuition coverage at Arizona State University online for yourself or an eligible family member to earn a bachelor's degree or take entrepreneurship or English courses. You can save money on car services at over 30,000 shops. With the Uber Pro Card, you can get cashback on gas and electric vehicle charging.
