What information does an Uber Eats driver receive?
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After accepting a delivery request, the driver receives the order number, order details, and the customer's name. Directions to the pickup location are displayed along with any specific pickup instructions. The order receipt should always match the details shown in the driver app.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
What does an A-B-C safety check before riding a bike include?
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The A-B-C safety check takes thirty seconds but covers the most essential parts of the vehicle. To perform it, pinch the tires to check the air pressure. Squeeze the front and rear brakes. Spin the pedals to confirm the chain is moving smoothly. If you notice any issue, fix it before riding.
What are Uber’s community guidelines regarding safety?
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Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
What does the time element include when setting the rate?
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The time element includes the total amount of time from accepting the delivery request to completing the delivery at the destination and the waiting time at the merchant.
When is the best time to look for orders on Uber Eats?
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There is a greater chance of finding more requests on Uber Eats during mealtimes. So, monitor the time and adjust your working hours accordingly to earn more.
How do I invite friends to Uber Eats?
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First, go to your Driver app and tap the menu icon. Then tap Earnings, Invite and Earn, and Learn more. Tap Select from contacts, then choose a contact and tap Send invites.
