How to deliver orders with Uber Eats?
+
Delivery works in two main stages. The first stage is picking up the order, and the second is delivering it to the required address.
Can I choose my navigation app?
+
Yes. You can choose the navigation app you prefer to use. To set your preferred navigation app, tap the menu icon, then tap Account, App Settings, and Navigation.
Which helmet should I choose for working as a courier?
+
All helmets sold in the U.S. must meet the safety standards of the Consumer Product Safety Commission (CPSC). They must have a label inside with the month and year of manufacture, serial number, and confirmation that they comply with U.S. CPSC Safety Standard for Bicycle Helmets for Persons Age 5 and Older.
What are Uber’s community guidelines regarding safety?
+
Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
Is the back-to-back delivery feature available from the first day of work?
+
No, only after using the Driver app for a few days can you start receiving new requests while you are still completing deliveries.
What should I do if I don't see the toll in my fare breakdown?
+
If you don't see the toll fee in your fare breakdown after completing the delivery, submit a request to review the toll fee. Go to Help, select Trip Issues and Adjustments, then Issues with my fare, and select My toll or parking fee wasn't included in my fare.
What rewards does Uber Eats Pro offer?
+
With Uber Eats Pro, you can get 100% tuition coverage at Arizona State University online for yourself or an eligible family member to earn a bachelor's degree or take entrepreneurship or English courses. You can save money on car services at over 30,000 shops. With the Uber Pro Card, you can get cashback on gas and electric vehicle charging.
