What information does an Uber Eats driver receive?
+
After accepting a delivery request, the driver receives the order number, order details, and the customer's name. Directions to the pickup location are displayed along with any specific pickup instructions. The order receipt should always match the details shown in the driver app.
What types of orders exist?
+
UberEats differentiates between two types of orders: back-to-back and batched orders. Back-to-back orders are when you accept future requests while completing a current order. Batched orders are when you accept multiple delivery orders from the same restaurant or vendor.
What should a courier on two-wheeled transport pay attention to for safety?
+
It is important to choose the right gear. Uber recommends finding a helmet that fits properly if you ride a bike, motorcycle, or scooter. According to safety experts, helmets can protect you if worn according to the manufacturer's instructions: low on the forehead and snug under the chin.
What are Uber’s community guidelines regarding safety?
+
Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
When do I get my points?
+
You earn points over a fixed period of one month. Points reset after each calendar month. When you earn enough points to unlock the next reward level, you can immediately start enjoying the new rewards.
What are the highest reward levels in Uber Eats Pro?
+
Gold, Platinum, and Diamond statuses are the highest and receive the most discounts and rewards. To achieve one of these statuses, you need to maintain a rating above 95%, which means making high-quality deliveries.
What rewards does Uber Eats Pro offer?
+
With Uber Eats Pro, you can get 100% tuition coverage at Arizona State University online for yourself or an eligible family member to earn a bachelor's degree or take entrepreneurship or English courses. You can save money on car services at over 30,000 shops. With the Uber Pro Card, you can get cashback on gas and electric vehicle charging.
