How to deliver orders with Uber Eats?
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Delivery works in two main stages. The first stage is picking up the order, and the second is delivering it to the required address.
What to do if the customer cancels the order?
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There are times when a customer cancels an order. If the order is canceled after you pick it up from the restaurant, you will receive the full fare, including the estimated pickup fee, delivery fee, and distance fee. When an order is canceled, it disappears from your app and returns you to the main screen. In such cases, you decide what to do with the order.
How to ensure the safe delivery of orders?
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Place orders in a basket, under-seat bag, or backpack that is properly secured to your bike or yourself and does not affect your balance. Never carry orders in your hands or on the handlebars.
What are Uber’s community guidelines regarding safety?
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Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
How many points can I earn per delivery?
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You earn 1 point for every completed delivery, 3 points during lunch hours from 11 am to 2 pm, and 6 points during dinner hours from 5 pm to 9 pm.
What are the highest reward levels in Uber Eats Pro?
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Gold, Platinum, and Diamond statuses are the highest and receive the most discounts and rewards. To achieve one of these statuses, you need to maintain a rating above 95%, which means making high-quality deliveries.
Why do I need referrals?
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You can earn more money through referrals. Invite friends to deliver using the Uber Eats app, and if they complete a certain number of deliveries and meet the requirements, you will receive a reward.
