What information does an Uber Eats driver receive?
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After accepting a delivery request, the driver receives the order number, order details, and the customer's name. Directions to the pickup location are displayed along with any specific pickup instructions. The order receipt should always match the details shown in the driver app.
What types of orders exist?
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UberEats differentiates between two types of orders: back-to-back and batched orders. Back-to-back orders are when you accept future requests while completing a current order. Batched orders are when you accept multiple delivery orders from the same restaurant or vendor.
What should an Uber Eats driver have on two-wheeled transport for safety reasons?
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Safety experts and couriers recommend having a helmet, insulated delivery bag, reflectors or lights, phone mount, plastic bags, and flashlight. You can purchase delivery equipment in the Uber Eats online store.
What are Uber’s community guidelines regarding safety?
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Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
Is the back-to-back delivery feature available from the first day of work?
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No, only after using the Driver app for a few days can you start receiving new requests while you are still completing deliveries.
What are the highest reward levels in Uber Eats Pro?
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Gold, Platinum, and Diamond statuses are the highest and receive the most discounts and rewards. To achieve one of these statuses, you need to maintain a rating above 95%, which means making high-quality deliveries.
Why do I need referrals?
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You can earn more money through referrals. Invite friends to deliver using the Uber Eats app, and if they complete a certain number of deliveries and meet the requirements, you will receive a reward.
