What delivery options are available?
+
There are three delivery options. The driver can leave the order at the door, the customer can meet the driver outside, or the customer can pick up the order at the door. When the driver arrives at the address, the customer receives a notification. The driver should check the app to see which delivery option was chosen and follow the instructions to complete the delivery.
What types of orders exist?
+
UberEats differentiates between two types of orders: back-to-back and batched orders. Back-to-back orders are when you accept future requests while completing a current order. Batched orders are when you accept multiple delivery orders from the same restaurant or vendor.
What should a courier on two-wheeled transport pay attention to for safety?
+
It is important to choose the right gear. Uber recommends finding a helmet that fits properly if you ride a bike, motorcycle, or scooter. According to safety experts, helmets can protect you if worn according to the manufacturer's instructions: low on the forehead and snug under the chin.
What are Uber’s community guidelines regarding safety?
+
Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
How many points can I earn per delivery?
+
You earn 1 point for every completed delivery, 3 points during lunch hours from 11 am to 2 pm, and 6 points during dinner hours from 5 pm to 9 pm.
How does Uber Eats Pro work?
+
Your goal is to earn points, so deliver with Uber Eats. Some deliveries may earn you more points. Besides earning points, you can unlock more rewards by maintaining a restaurant and customer satisfaction rating of at least 95%. The higher your status, the more rewards you unlock.
What rewards does Uber Eats Pro offer?
+
With Uber Eats Pro, you can get 100% tuition coverage at Arizona State University online for yourself or an eligible family member to earn a bachelor's degree or take entrepreneurship or English courses. You can save money on car services at over 30,000 shops. With the Uber Pro Card, you can get cashback on gas and electric vehicle charging.