How do I set up my account in the app?
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To set up your account in the app, take a photo of your driver's license and enter your bank account information, where you'll receive payments.
How many hours do Instacart Shoppers need to work?
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As independent contractors, full-service shoppers have the flexibility to work as little or as often as they choose, which will impact their earnings. This means that overall earning potential depends on the number of hours the individual decides to work.
How can I get a payment card from Instacart?
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After completing the registration process, you can receive the payment card by mail within 5-7 business days.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
Does location affect the display of available orders in the app?
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Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
How can I view my earnings in the app?
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Start by tapping the Earnings tab at the bottom of the app. In the Weekly Earnings section, select the week you want to view, then choose the day. Finally, in the Batches section, select the batch you want to view. Keep in mind that actual earnings may vary. Terms apply.
What bonuses does the Cart Star program offer?
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Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.
