How do I set up my account in the app?
+
To set up your account in the app, take a photo of your driver's license and enter your bank account information, where you'll receive payments.
What documents are needed to register with Instacart?
+
To register, you need to have your driver's license, Social Security number, and bank account information for setting up direct deposit.
What information will I know before accepting an order?
+
You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Does delivery pay vary based on the weight factor?
+
Yes, there is a payment called Heavy Pay that accounts for the weight of items. This additional payment is included as an extra component to the batch pay when there are multiple heavy items, and it always amounts to at least $2.
Does location affect the display of available orders in the app?
+
Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
How does Direct Deposit work?
+
You will receive weekly payments for the services you provided the previous week, from Monday to Sunday, if you prefer direct deposits.
What types of incentives does Instacart offer?
+
Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
