What are some popular stores that Instacart partners with?
+
Popular stores that partner with Instacart include Costco, Petco, Meijer, Kroger, Publix, Albertsons, ALDI, Raley's, and many others. Delivery and shoping are also available from various other stores.
What should I do if the store doesn't have the required item?
+
If you have any questions or need to make changes, you can message the customer directly through your shared chat on Instacart.
What information will I know before accepting an order?
+
You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Can I know in advance if a customer has pets at home?
+
If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
When is the schedule on the Peak Earning Times page updated?
+
The schedule is refreshed every Thursday evening with new data for the upcoming week. Peak earning only applies to batch pay. Tips and promotions are added to batch pay.
What are the ways to receive payment for completed shopping?
+
Instant Cashout and Direct Deposit are the two available methods to receive payment.
What types of incentives does Instacart offer?
+
Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
