How do I set up my account in the app?
+
To set up your account in the app, take a photo of your driver's license and enter your bank account information, where you'll receive payments.
What documents are needed to register with Instacart?
+
To register, you need to have your driver's license, Social Security number, and bank account information for setting up direct deposit.
What information will I know before accepting an order?
+
You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
What are Boosts in batch pay?
+
When there aren’t enough shoppers in an area to meet customer demand, Boosts are offered as an extra payment, which acts as a good incentive.
Does the app help identify peak earning hours?
+
Yes. In the app, you can use tips on the Peak Earning Times page. It helps plan your shopping up to a week in advance so you can choose which days and hours work best for you. Each week, Instacart provides you with details about which hours pay more per batch compared to the lowest paying hour that week, allowing you to shop during the times that suit you best.
Does the app assist with in-store navigation for faster shopping?
+
When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
What types of incentives does Instacart offer?
+
Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
