Is there any discrimination in working with Instacart?
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Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
How many hours do Instacart Shoppers need to work?
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As independent contractors, full-service shoppers have the flexibility to work as little or as often as they choose, which will impact their earnings. This means that overall earning potential depends on the number of hours the individual decides to work.
What is batch pay?
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Batch pay reflects the total expected effort required to complete a batch. This includes travel to the store and to the customer, the number and weight of items, and the estimated time needed to shop for the batch. Batch pay can increase if the customer adds more items before checkout.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
Does location affect the display of available orders in the app?
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Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
Does the app assist with in-store navigation for faster shopping?
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When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
What types of incentives does Instacart offer?
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Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
