What are the top five requirements to work in delivery for Instacart?
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You must be at least 18 years old, have the right to work in the U.S., have a bank account, have consistent access to a vehicle, and own a good smartphone. You should also be able to lift 40 pounds, with or without assistance.
How does shopping with Instacart work?
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A shopper goes to the store to purchase the items selected by the customer, pays using the Instacart card, delivers the groceries, and can cash out within two hours.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
Does the Peak Earning Times page function in all US cities and Canada?
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No. The Peak Earning Times page does not work in California.
What types of orders can I fulfill?
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Instacart offers three types of orders: shop-only, delivery-only, and full-service (shop and deliver). A batch may include one or multiple customer orders and may come from various stores. Your pay depends on the total batch.
What types of incentives does Instacart offer?
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Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
