Is there any discrimination in working with Instacart?
+
Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
Are there tips for Instacart Shoppers?
+
Yes. Shoppers keep 100% of customer tips and also have opportunities to earn extra through promotions offered by Instacart.
What information will I know before accepting an order?
+
You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
What do the yellow, orange, and red colors mean in the app?
+
When looking for batches, you may see yellow, orange, and red colors on the screen. These colors indicate the busyness of stores on the map.
Does the app help identify peak earning hours?
+
Yes. In the app, you can use tips on the Peak Earning Times page. It helps plan your shopping up to a week in advance so you can choose which days and hours work best for you. Each week, Instacart provides you with details about which hours pay more per batch compared to the lowest paying hour that week, allowing you to shop during the times that suit you best.
How can I view my earnings in the app?
+
Start by tapping the Earnings tab at the bottom of the app. In the Weekly Earnings section, select the week you want to view, then choose the day. Finally, in the Batches section, select the batch you want to view. Keep in mind that actual earnings may vary. Terms apply.
What bonuses does the Cart Star program offer?
+
Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.
