What are the top five requirements to work in delivery for Instacart?
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You must be at least 18 years old, have the right to work in the U.S., have a bank account, have consistent access to a vehicle, and own a good smartphone. You should also be able to lift 40 pounds, with or without assistance.
What should I do if the store doesn't have the required item?
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If you have any questions or need to make changes, you can message the customer directly through your shared chat on Instacart.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
What do the yellow, orange, and red colors mean in the app?
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When looking for batches, you may see yellow, orange, and red colors on the screen. These colors indicate the busyness of stores on the map.
What color highlights peak earning hours in the app?
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The Peak Earning Times page highlights peak earning hours and days in green.
Does the app assist with in-store navigation for faster shopping?
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When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
What types of incentives does Instacart offer?
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Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
