What are the top five requirements to work in delivery for Instacart?
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You must be at least 18 years old, have the right to work in the U.S., have a bank account, have consistent access to a vehicle, and own a good smartphone. You should also be able to lift 40 pounds, with or without assistance.
What should I do if the store doesn't have the required item?
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If you have any questions or need to make changes, you can message the customer directly through your shared chat on Instacart.
What is batch pay?
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Batch pay reflects the total expected effort required to complete a batch. This includes travel to the store and to the customer, the number and weight of items, and the estimated time needed to shop for the batch. Batch pay can increase if the customer adds more items before checkout.
What do the yellow, orange, and red colors mean in the app?
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When looking for batches, you may see yellow, orange, and red colors on the screen. These colors indicate the busyness of stores on the map.
Does the app help identify peak earning hours?
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Yes. In the app, you can use tips on the Peak Earning Times page. It helps plan your shopping up to a week in advance so you can choose which days and hours work best for you. Each week, Instacart provides you with details about which hours pay more per batch compared to the lowest paying hour that week, allowing you to shop during the times that suit you best.
What types of orders can I fulfill?
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Instacart offers three types of orders: shop-only, delivery-only, and full-service (shop and deliver). A batch may include one or multiple customer orders and may come from various stores. Your pay depends on the total batch.
What types of incentives does Instacart offer?
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Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
