Is there any discrimination in working with Instacart?
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Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
How many hours do Instacart Shoppers need to work?
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As independent contractors, full-service shoppers have the flexibility to work as little or as often as they choose, which will impact their earnings. This means that overall earning potential depends on the number of hours the individual decides to work.
Do I need to pay for orders with my card?
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No. If you're working as an Instacart Shopper, you will have a special card from Instacart and will use it at the checkout in each store where you shop.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
Does the app help identify peak earning hours?
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Yes. In the app, you can use tips on the Peak Earning Times page. It helps plan your shopping up to a week in advance so you can choose which days and hours work best for you. Each week, Instacart provides you with details about which hours pay more per batch compared to the lowest paying hour that week, allowing you to shop during the times that suit you best.
What types of orders can I fulfill?
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Instacart offers three types of orders: shop-only, delivery-only, and full-service (shop and deliver). A batch may include one or multiple customer orders and may come from various stores. Your pay depends on the total batch.
What bonuses does the Cart Star program offer?
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Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.
