What are some popular stores that Instacart partners with?
+
Popular stores that partner with Instacart include Costco, Petco, Meijer, Kroger, Publix, Albertsons, ALDI, Raley's, and many others. Delivery and shoping are also available from various other stores.
How does shopping with Instacart work?
+
A shopper goes to the store to purchase the items selected by the customer, pays using the Instacart card, delivers the groceries, and can cash out within two hours.
What information will I know before accepting an order?
+
You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Can I know in advance if a customer has pets at home?
+
If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
What color highlights peak earning hours in the app?
+
The Peak Earning Times page highlights peak earning hours and days in green.
Does the app assist with in-store navigation for faster shopping?
+
When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
What bonuses does the Cart Star program offer?
+
Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.