Is there any discrimination in working with Instacart?
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Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
What should I do if the store doesn't have the required item?
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If you have any questions or need to make changes, you can message the customer directly through your shared chat on Instacart.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
What are Boosts in batch pay?
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When there aren’t enough shoppers in an area to meet customer demand, Boosts are offered as an extra payment, which acts as a good incentive.
Does location affect the display of available orders in the app?
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Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
What are the ways to receive payment for completed shopping?
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Instant Cashout and Direct Deposit are the two available methods to receive payment.
What types of incentives does Instacart offer?
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Instacart offers various bonuses and innovations for workers. For instance, to recognize shoppers who have completed at least 4,000 orders, Instacart introduces Platinum Protection. Platinum Protection ensures that a shopper never drops below Platinum Cart status, maintaining access to Platinum Cart rewards.
