What are some popular stores that Instacart partners with?
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Popular stores that partner with Instacart include Costco, Petco, Meijer, Kroger, Publix, Albertsons, ALDI, Raley's, and many others. Delivery and shoping are also available from various other stores.
How does shopping with Instacart work?
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A shopper goes to the store to purchase the items selected by the customer, pays using the Instacart card, delivers the groceries, and can cash out within two hours.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Does delivery pay vary based on the weight factor?
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Yes, there is a payment called Heavy Pay that accounts for the weight of items. This additional payment is included as an extra component to the batch pay when there are multiple heavy items, and it always amounts to at least $2.
Does the app help identify peak earning hours?
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Yes. In the app, you can use tips on the Peak Earning Times page. It helps plan your shopping up to a week in advance so you can choose which days and hours work best for you. Each week, Instacart provides you with details about which hours pay more per batch compared to the lowest paying hour that week, allowing you to shop during the times that suit you best.
Does the app assist with in-store navigation for faster shopping?
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When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
What bonuses does the Cart Star program offer?
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Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.
