Is there any discrimination in working with Instacart?
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Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
What documents are needed to register with Instacart?
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To register, you need to have your driver's license, Social Security number, and bank account information for setting up direct deposit.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
What color highlights peak earning hours in the app?
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The Peak Earning Times page highlights peak earning hours and days in green.
Does the app assist with in-store navigation for faster shopping?
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When you arrive at the store, tap “Start shopping” to display the customer's shopping list. The app will help you find items in the store by department and sometimes by aisle number.
Which partners collaborate with Instacart?
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Instacart collaborates closely with Care, where you can get discounts on childcare and eldercare; Upside, where you can earn cash back per gallon of gas; and CarAdvise, where you receive discounts on oil changes at local mechanics.
