Is there any discrimination in working with Instacart?
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Instacart is committed to diversity and providing equal opportunities for everyone. The company hires regardless of gender, sexual orientation, race, veteran status, disability status, or other categories protected by applicable law.
How does shopping with Instacart work?
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A shopper goes to the store to purchase the items selected by the customer, pays using the Instacart card, delivers the groceries, and can cash out within two hours.
How can I get a payment card from Instacart?
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After completing the registration process, you can receive the payment card by mail within 5-7 business days.
What are Boosts in batch pay?
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When there aren’t enough shoppers in an area to meet customer demand, Boosts are offered as an extra payment, which acts as a good incentive.
Does location affect the display of available orders in the app?
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Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
How can I view my earnings in the app?
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Start by tapping the Earnings tab at the bottom of the app. In the Weekly Earnings section, select the week you want to view, then choose the day. Finally, in the Batches section, select the batch you want to view. Keep in mind that actual earnings may vary. Terms apply.
What bonuses does the Cart Star program offer?
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Customers can see your top-tier status, and you'll receive priority access to batches. At all levels, you get cashback on gas and discounted oil changes, helping you make the most of your shopping. At the highest level, enjoy premium discounts from Instacart partners.
