What are some popular stores that Instacart partners with?
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Popular stores that partner with Instacart include Costco, Petco, Meijer, Kroger, Publix, Albertsons, ALDI, Raley's, and many others. Delivery and shoping are also available from various other stores.
What should I do if the store doesn't have the required item?
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If you have any questions or need to make changes, you can message the customer directly through your shared chat on Instacart.
What information will I know before accepting an order?
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You will always see key details in advance so you can choose the best option for yourself. Key details include the upfront price, store, delivery distance, number of items and units, batch earnings, and tips.
Can I know in advance if a customer has pets at home?
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If Instacart is aware of a customer's pet at home, it will notify you to ensure a safe and smooth delivery process. Similarly, Instacart notifies the customer to secure their pets well before your arrival, ensuring your safety and making the delivery process smoother and stress-free.
Does location affect the display of available orders in the app?
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Yes, shoppers closer to the store will see batches before those who are farther away. When you get close enough to the store, a highlighted area will appear, indicating you are among the first shoppers to see batches from that store.
What types of orders can I fulfill?
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Instacart offers three types of orders: shop-only, delivery-only, and full-service (shop and deliver). A batch may include one or multiple customer orders and may come from various stores. Your pay depends on the total batch.
What are the main levels in Instacart?
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There are three main levels based on points: Gold Cart (200 pts), Platinum Cart (1000 pts), and Diamond Cart (2000 pts).
