Is work experience required to work as an Uber driver with my car?
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Prospective Uber drivers must have at least one year of driving experience. If you lack such experience and are 18 years old, your eligibility will be limited to roles in the delivery sector.
What are the ways I can contact Uber specialists?
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If you have questions, you can message on WhatsApp, Job For Drivers. You can also communicate through the EarnDriver app.
In an emergency, should a driver call 911?
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Yes, the driver should call 911 for assistance. To do this, the driver needs to swipe to call 911 in the app. With the Safety Toolkit connected, the app will show the live location and trip details, so the driver can share them with the 911 dispatcher.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
How long do I have to accept an order in the app?
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When actively searching for orders, a blue horizontal bar pulses at the bottom of the app screen. A notification about a new order will appear at the bottom of the screen, with a flashing blue button. You need to press it within 15 seconds to accept the order.
How often are promotions updated?
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Promotions are updated weekly, and the offers vary by city and are provided to drivers individually. If there are no promotions on a particular day, check again the next day. If you no longer receive emails or SMS messages with weekly promotions, you may have opted out of Uber’s mailing list. You can always check weekly promotions in the app.
