How long does the document verification process take?
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The verification process generally takes up to 48 hours. However, due to various factors, in some cities, the waiting time for results may extend to several weeks.
What are the ways I can contact Uber specialists?
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If you have questions, you can message on WhatsApp, Job For Drivers. You can also communicate through the EarnDriver app.
Who can I contact if I have problems while working?
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If you encounter any problems, you are encouraged to contact Uber specialists. They will help you with any issues you have.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
How do I decline an order?
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To decline a trip request, press the "x" icon in the upper left corner of the screen. The order will be sent to another driver. This can be useful if you receive an order when you are about to go offline and end your work shift.
What should I do if the promotion payments still need to be made?
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Suppose the promotion period and payment period have ended. In that case, you have met all the conditions, but the additional payments are missing or the amount is not what you expected, please report this to Uber by filling out the form below.
