What documents do I need to register as an Uber driver with my car?
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You must have a valid work permit in the US, a current driver's license in your name, and a social security number.
What are the ways I can contact Uber specialists?
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If you have questions, you can message on WhatsApp, Job For Drivers. You can also communicate through the EarnDriver app.
Can drivers rate passengers during trips?
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After each trip, the driver has the opportunity to rate their passenger from 1 to 5 stars and add their comments in the section of the app. In case of an incident, the 24/7 response team will review it and provide feedback.
Is consent required for audio recording?
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Most US states do not require consent for recording, but some states have additional requirements, including California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, Pennsylvania, and Washington. So, before trips, it's advisable to familiarize yourself with state laws to avoid violations.
Can I accept cash payment for a non-cash ride?
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You should not accept cash as payment for rides where a non-cash payment method was chosen. In such a situation, you should politely explain to the passenger that such actions violate Uber’s usage rules.
How often are promotions updated?
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Promotions are updated weekly, and the offers vary by city and are provided to drivers individually. If there are no promotions on a particular day, check again the next day. If you no longer receive emails or SMS messages with weekly promotions, you may have opted out of Uber’s mailing list. You can always check weekly promotions in the app.
