What information does an Uber Eats driver receive?
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After accepting a delivery request, the driver receives the order number, order details, and the customer's name. Directions to the pickup location are displayed along with any specific pickup instructions. The order receipt should always match the details shown in the driver app.
What should an Uber Eats driver have in the car for safety reasons?
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Safety experts and couriers recommend having an insulated delivery bag, phone mount, flashlight, and extra drink holders. You can purchase delivery equipment in the Uber Eats online store.
What should an Uber Eats driver have on two-wheeled transport for safety reasons?
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Safety experts and couriers recommend having a helmet, insulated delivery bag, reflectors or lights, phone mount, plastic bags, and flashlight. You can purchase delivery equipment in the Uber Eats online store.
What are Uber’s community guidelines regarding safety?
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Uber’s community guidelines do not allow sharing your account or personal information used in connection with your account, such as your username and password, with another person. Everyone on the Uber platform must treat others with respect, support each other's safety, and follow the law. To keep roads safe, drivers must adhere to safe driving behavior.
How are rates calculated?
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Rates are calculated based on the time and distance of the trip, the number of trips, and other factors such as local requirements, regions, or unpopular delivery hours.
Who pays the toll fees?
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During deliveries, any toll that drivers pay while delivering will be refunded to them. If you are the driver of Uber Eats, the app registers when you have gone through a toll, and your toll fee will be automatically added to your fare.
How do I invite friends to Uber Eats?
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First, go to your Driver app and tap the menu icon. Then tap Earnings, Invite and Earn, and Learn more. Tap Select from contacts, then choose a contact and tap Send invites.
