How can I become an UberEats driver?
+
To start working in the UberEats delivery you have to download and sign up for the delivery app. Next, you add all the documents and wait until they are checked. Then you will automatically start to get requests.
What should I do in case of an accident?
+
If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
How do I use an UberEats app?
+
When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
How will I get paid as an UberEats driver?
+
UberEats has a weekly payout cycle, meaning you'll get paid every week. You don't have to do anything to receive money, because it is automatically credited to your bank account.
Is it possible to work for Uber and Lyft at the same time?
+
Yes, there is no prohibition against combining work at UberEats with any other.
Something is wrong with the UberEats driver app and I can’t pass the registration. What should I do?
+
If you need help with registration, you can ask a specialist at the Uber Driver and Partner Connection Center for help. Got a problem? Fill out the application form below.
What should I do if the customer has changed the delivery address?
+
The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
Can I invite my friend to work in UberEats?
+
Yes, you can share your unique invitation code. To do this, you need to go to the "Profit" tab, click "Invite friends now" and then "Send invitation" at the bottom of the screen.
How do I know if I am in a busy area?
+
You can open your app and find the status bar at the bottom of your map screen. It will show you if you are in the busy area or not.
What are busy hours and how can I use them?
+
You can see the different colored zones in the Partner app. You should look for areas with warm colors. The darker the zones are, the shorter the wait times.
