How old must I be to become an UberEats driver?
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Every state has its own requirements on the minimum age for car drivers. For most states you must be at least 21 years old and have at least one year of driving experience, or three years if you are under 25.
What should I do in case of an accident?
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If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
I decided to work as an UberEats driver. Which documents do I need to present?
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Driver needs to present a valid identity document as well as driver’s license. If you’ve decided to work as an independent driver you need to provide vehicle insurance, vehicle registration and Identity document.
Is tip included in the order payment and how many tips can I get at one time?
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No, tip is not included in the price of the order. However, you can accept tips from customers through the riders.uber.com app if they want to. You receive 100% of the gratuity left by the customer, however, in the event of tax being charged on the tips, you may wish to consult an independent tax advisor.
Is it possible to work for Uber and Lyft at the same time?
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Yes, there is no prohibition against combining work at UberEats with any other.
I delivered the order from the restaurant to the customer, but it was not complete. What should I do?
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If the restaurant has not collected the full order, then invite the client to write through the “past order” support section and ask for a refund.
How does UberEats calculate my payments and how can I keep track of them?
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Your final earnings will include such components as the cost of the trip, additional fees, tolls, promotions and referral rewards. You can check the data about this profit in the information in the Uber application.
How to get rewards for referring a friend?
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After you've invited a friend to work with UberEats, you'll receive an email or a notification in the UberEats app. The reward will appear in the "Miscellaneous or Other Payments" section within one to two weeks.
How do I know if I am in a busy area?
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You can open your app and find the status bar at the bottom of your map screen. It will show you if you are in the busy area or not.
Do I have to go through a background check if I want to work for UberEats delivery?
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Yes. UberEats cares about its customers, so we want to provide them with the highest level of safety and trust.
