What should I do if I am already working as an Uber driver but I also want to make deliveries at UberEats?
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UberEats tries to create the most convenient conditions for its driver, so you don’t need to download new app. Just open Trip Planner screen, find the settings icon on the bottom right of the screen, and turn on Deliveries.
What should I do in case of an accident?
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If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
I decided to work as an UberEats driver. Which documents do I need to present?
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Driver needs to present a valid identity document as well as driver’s license. If you’ve decided to work as an independent driver you need to provide vehicle insurance, vehicle registration and Identity document.
Can I use dashcam?
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Uber Eats drivers actually can use dashcams. Still, you should check your local rules about it. So, in some cases, drivers must receive the client’s consent to use recording equipment.
Is it possible to work for Uber and Lyft at the same time?
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Yes, there is no prohibition against combining work at UberEats with any other.
Something is wrong with the UberEats driver app and I can’t pass the registration. What should I do?
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If you need help with registration, you can ask a specialist at the Uber Driver and Partner Connection Center for help. Got a problem? Fill out the application form below.
What are my working hours?
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Working at UberEats means you can choose your working hours yourself. You can build and change your working schedule due to your own possibilities and preferences.
Which card have I used to receive money?
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There are two options open for you. You can choose between using your personal debit card or The Uber Pro Card.
How do I find a customer through my app?
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You will see the destination in the app with turn-by-turn directions.
What are busy hours and how can I use them?
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You can see the different colored zones in the Partner app. You should look for areas with warm colors. The darker the zones are, the shorter the wait times.
