How old must I be to become an UberEats driver?
+
Every state has its own requirements on the minimum age for car drivers. For most states you must be at least 21 years old and have at least one year of driving experience, or three years if you are under 25.
How do I know if my car is suitable for work in UberEats?
+
Vehicle requirements for work in UberEats can vary depending on your state. Fill out the form below, and our specialist will contact you and advise on the suitability of your car.
I decided to work as an UberEats driver. Which documents do I need to present?
+
Driver needs to present a valid identity document as well as driver’s license. If you’ve decided to work as an independent driver you need to provide vehicle insurance, vehicle registration and Identity document.
Is tip included in the order payment and how many tips can I get at one time?
+
No, tip is not included in the price of the order. However, you can accept tips from customers through the riders.uber.com app if they want to. You receive 100% of the gratuity left by the customer, however, in the event of tax being charged on the tips, you may wish to consult an independent tax advisor.
How does the payment process work for me if a customer uses a discount or promotion code on their account, but chooses to pay in cash?
+
Indeed, when a customer uses a discount or promotion code on their account, they pay less money for the trip. Next week you'll receive the difference to the UberEats driver account.
Something is wrong with the UberEats driver app and I can’t pass the registration. What should I do?
+
If you need help with registration, you can ask a specialist at the Uber Driver and Partner Connection Center for help. Got a problem? Fill out the application form below.
What should I do if the customer has changed the delivery address?
+
The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
What is the difference between using The Uber Pro Card and your personal debit card?
+
When you use your personal debit card (might be Visa, MasterCard, and Discover cards) you can take cash out up to 6 times per day and also get $1.25 per cash out. Getting The Uber Pro Card (debit Mastercard and bank account), you can receive free automatic payouts after every trip and also cash back on gas, EV charging, and more.
How do I find a customer through my app?
+
You will see the destination in the app with turn-by-turn directions.
Are there any UberEats driver promotions?
+
UberPro is a rewards program where you get points for your trips. You can use the link below to learn more about types of rewards.
