What should I do if I am already working as an Uber driver but I also want to make deliveries at UberEats?
+
UberEats tries to create the most convenient conditions for its driver, so you don’t need to download new app. Just open Trip Planner screen, find the settings icon on the bottom right of the screen, and turn on Deliveries.
How do I pass registration in the UberEats app?
+
To register for the Ubereats driver app you should download an UberEats app on your phone, add all your personal information needed, and select a city where you would like to work. Then you should add all the documents and wait until they are checked (it can last no longer than 48 hours)!
How do I use an UberEats app?
+
When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
How will I get paid as an UberEats driver?
+
UberEats has a weekly payout cycle, meaning you'll get paid every week. You don't have to do anything to receive money, because it is automatically credited to your bank account.
I uploaded all my documents yesterday but still haven't heard back. What should I do?
+
Documents can be processed for up to 48 hours, so please wait until this period is over.
Something is wrong with the UberEats driver app and I can’t pass the registration. What should I do?
+
If you need help with registration, you can ask a specialist at the Uber Driver and Partner Connection Center for help. Got a problem? Fill out the application form below.
What should I do if the customer has changed the delivery address?
+
The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
Can I invite my friend to work in UberEats?
+
Yes, you can share your unique invitation code. To do this, you need to go to the "Profit" tab, click "Invite friends now" and then "Send invitation" at the bottom of the screen.
How do I find a customer through my app?
+
You will see the destination in the app with turn-by-turn directions.
What should I do if I can’t find an answer to my questions here?
+
If something is unclear, you can always get help by our agent. To do it you need to go to Help and then tap Call Support. Got a problem? Fill out the application form below and our specialist will contact you