Which vehicles can I use when working in UberEats?
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When delivering with UberEats you can use different kinds of vehicles like cars, bikes, scooters. You can also use just your own feet!
How do I know if my car is suitable for work in UberEats?
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Vehicle requirements for work in UberEats can vary depending on your state. Fill out the form below, and our specialist will contact you and advise on the suitability of your car.
How do I use an UberEats app?
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When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
Is tip included in the order payment and how many tips can I get at one time?
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No, tip is not included in the price of the order. However, you can accept tips from customers through the riders.uber.com app if they want to. You receive 100% of the gratuity left by the customer, however, in the event of tax being charged on the tips, you may wish to consult an independent tax advisor.
Is it possible to work for Uber and Lyft at the same time?
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Yes, there is no prohibition against combining work at UberEats with any other.
I delivered the order from the restaurant to the customer, but it was not complete. What should I do?
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If the restaurant has not collected the full order, then invite the client to write through the “past order” support section and ask for a refund.
What should I do if the customer has changed the delivery address?
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The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
Can I invite my friend to work in UberEats?
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Yes, you can share your unique invitation code. To do this, you need to go to the "Profit" tab, click "Invite friends now" and then "Send invitation" at the bottom of the screen.
Can I have my own delivery bag?
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Yes, it is possible if your delivery bag meets the necessary requirements. Learn about your state on UberEats official site.
What are busy hours and how can I use them?
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You can see the different colored zones in the Partner app. You should look for areas with warm colors. The darker the zones are, the shorter the wait times.
