How can I become an UberEats driver?
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To start working in the UberEats delivery you have to download and sign up for the delivery app. Next, you add all the documents and wait until they are checked. Then you will automatically start to get requests.
What should I do in case of an accident?
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If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
How can I check my income?
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You can watch your profit after each trip in the UberEats app.
Can I use dashcam?
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Uber Eats drivers actually can use dashcams. Still, you should check your local rules about it. So, in some cases, drivers must receive the client’s consent to use recording equipment.
How does the payment process work for me if a customer uses a discount or promotion code on their account, but chooses to pay in cash?
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Indeed, when a customer uses a discount or promotion code on their account, they pay less money for the trip. Next week you'll receive the difference to the UberEats driver account.
I delivered an incomplete order to a customer from a restaurant and they are asking for a refund through the app. Will my payment be incomplete because of this?
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You will receive the whole payment no matter if the delivery is complete or not.
What should I do if the customer has changed the delivery address?
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The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
How to get rewards for referring a friend?
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After you've invited a friend to work with UberEats, you'll receive an email or a notification in the UberEats app. The reward will appear in the "Miscellaneous or Other Payments" section within one to two weeks.
Can I have my own delivery bag?
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Yes, it is possible if your delivery bag meets the necessary requirements. Learn about your state on UberEats official site.
Are there any UberEats driver promotions?
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UberPro is a rewards program where you get points for your trips. You can use the link below to learn more about types of rewards.
