Which vehicles can I use when working in UberEats?
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When delivering with UberEats you can use different kinds of vehicles like cars, bikes, scooters. You can also use just your own feet!
What should I do in case of an accident?
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If there is an accident during delivery, you need to make sure that everyone involved is safe. Then, tap the shield icon in the lower-left corner of the map screen in the UberEats app safety tools. Contact Uber support and describe the details of the accident. If necessary, contact emergency services.
How can I check my income?
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You can watch your profit after each trip in the UberEats app.
How will I get paid as an UberEats driver?
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UberEats has a weekly payout cycle, meaning you'll get paid every week. You don't have to do anything to receive money, because it is automatically credited to your bank account.
Is it possible to work for Uber and Lyft at the same time?
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Yes, there is no prohibition against combining work at UberEats with any other.
I delivered the order from the restaurant to the customer, but it was not complete. What should I do?
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If the restaurant has not collected the full order, then invite the client to write through the “past order” support section and ask for a refund.
What are my working hours?
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Working at UberEats means you can choose your working hours yourself. You can build and change your working schedule due to your own possibilities and preferences.
What is the difference between using The Uber Pro Card and your personal debit card?
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When you use your personal debit card (might be Visa, MasterCard, and Discover cards) you can take cash out up to 6 times per day and also get $1.25 per cash out. Getting The Uber Pro Card (debit Mastercard and bank account), you can receive free automatic payouts after every trip and also cash back on gas, EV charging, and more.
Can I have my own delivery bag?
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Yes, it is possible if your delivery bag meets the necessary requirements. Learn about your state on UberEats official site.
What are busy hours and how can I use them?
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You can see the different colored zones in the Partner app. You should look for areas with warm colors. The darker the zones are, the shorter the wait times.