What should I do if I am already working as an Uber driver but I also want to make deliveries at UberEats?
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UberEats tries to create the most convenient conditions for its driver, so you don’t need to download new app. Just open Trip Planner screen, find the settings icon on the bottom right of the screen, and turn on Deliveries.
How do I know if my car is suitable for work in UberEats?
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Vehicle requirements for work in UberEats can vary depending on your state. Fill out the form below, and our specialist will contact you and advise on the suitability of your car.
I decided to work as an UberEats driver. Which documents do I need to present?
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Driver needs to present a valid identity document as well as driver’s license. If you’ve decided to work as an independent driver you need to provide vehicle insurance, vehicle registration and Identity document.
Is tip included in the order payment and how many tips can I get at one time?
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No, tip is not included in the price of the order. However, you can accept tips from customers through the riders.uber.com app if they want to. You receive 100% of the gratuity left by the customer, however, in the event of tax being charged on the tips, you may wish to consult an independent tax advisor.
I uploaded all my documents yesterday but still haven't heard back. What should I do?
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Documents can be processed for up to 48 hours, so please wait until this period is over.
I delivered an incomplete order to a customer from a restaurant and they are asking for a refund through the app. Will my payment be incomplete because of this?
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You will receive the whole payment no matter if the delivery is complete or not.
I don't receive a sound signal during notification. What should I do?
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Check if your phone is on silent mode. Also, try increasing the volume of your phone.
The sound can also be affected by factors such as Bluetooth (you can turn it off in the settings). Also, sometimes the sound is automatically turned off when you connect the phone to the USB port of the vehicle.
What is the difference between using The Uber Pro Card and your personal debit card?
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When you use your personal debit card (might be Visa, MasterCard, and Discover cards) you can take cash out up to 6 times per day and also get $1.25 per cash out. Getting The Uber Pro Card (debit Mastercard and bank account), you can receive free automatic payouts after every trip and also cash back on gas, EV charging, and more.
Can I have my own delivery bag?
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Yes, it is possible if your delivery bag meets the necessary requirements. Learn about your state on UberEats official site.
Do I have to go through a background check if I want to work for UberEats delivery?
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Yes. UberEats cares about its customers, so we want to provide them with the highest level of safety and trust.