What should I do if I am already working as an Uber driver but I also want to make deliveries at UberEats?
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UberEats tries to create the most convenient conditions for its driver, so you don’t need to download new app. Just open Trip Planner screen, find the settings icon on the bottom right of the screen, and turn on Deliveries.
How do I pass registration in the UberEats app?
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To register for the Ubereats driver app you should download an UberEats app on your phone, add all your personal information needed, and select a city where you would like to work. Then you should add all the documents and wait until they are checked (it can last no longer than 48 hours)!
How do I use an UberEats app?
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When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
How do I know if my car passes all the requirements for an UberEats driver?
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Transportation requirements may vary by region. You have to check car requirements for your region on UberEats official site.
Can customers pay for the service in cash?
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Yes, they can. Upon receipt of the order, you will immediately receive information on whether the payment will be made in cash or non-cash.
I delivered an incomplete order to a customer from a restaurant and they are asking for a refund through the app. Will my payment be incomplete because of this?
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You will receive the whole payment no matter if the delivery is complete or not.
What should I do if the customer has changed the delivery address?
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The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
What is the difference between using The Uber Pro Card and your personal debit card?
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When you use your personal debit card (might be Visa, MasterCard, and Discover cards) you can take cash out up to 6 times per day and also get $1.25 per cash out. Getting The Uber Pro Card (debit Mastercard and bank account), you can receive free automatic payouts after every trip and also cash back on gas, EV charging, and more.
How do I know if I am in a busy area?
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You can open your app and find the status bar at the bottom of your map screen. It will show you if you are in the busy area or not.
Are there any UberEats driver promotions?
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UberPro is a rewards program where you get points for your trips. You can use the link below to learn more about types of rewards.
