How old must I be to become an UberEats driver?
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Every state has its own requirements on the minimum age for car drivers. For most states you must be at least 21 years old and have at least one year of driving experience, or three years if you are under 25.
Where can I download an UberEats app?
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To download an UberEats app you can use the App Store or Google Play.
How do I use an UberEats app?
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When you have already downloaded the application and registered on it, you need to open it and press the GO button. After that, you will automatically start receiving notifications about orders in your area.
How do I know if my car passes all the requirements for an UberEats driver?
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Transportation requirements may vary by region. You have to check car requirements for your region on UberEats official site.
How does the payment process work for me if a customer uses a discount or promotion code on their account, but chooses to pay in cash?
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Indeed, when a customer uses a discount or promotion code on their account, they pay less money for the trip. Next week you'll receive the difference to the UberEats driver account.
What would I do if I made a mistake in delivery?
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If you think that you’ve made a mistake contact UberEats to rectify this situation as soon as possible.
What should I do if the customer has changed the delivery address?
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The maximum distance adjustment by the customer can be within 3 kilometers. If the customer changed the delivery address, your profit will be automatically changed according to the formula:
Full tariff = collection fee + distance covered * cost per kilometer.
You can also cancel the delivery in the app and get paid for the trip.
Which card have I used to receive money?
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There are two options open for you. You can choose between using your personal debit card or The Uber Pro Card.
Can I have my own delivery bag?
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Yes, it is possible if your delivery bag meets the necessary requirements. Learn about your state on UberEats official site.
What should I do if I can’t find an answer to my questions here?
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If something is unclear, you can always get help by our agent. To do it you need to go to Help and then tap Call Support. Got a problem? Fill out the application form below and our specialist will contact you